Inspire, modernize, and lead one of North America’s most recognizable retail brands.
About the Company
Our client is a beloved, high-impact retail brand with over 100 stores and $500M+ in annual revenue. Known for its mission-driven ethos, loyal customer base, and iconic experiences, the company is entering a pivotal chapter—one focused on modernization, growth, and purpose. With a blend of community engagement, operational excellence, and bold ambition, the organization is poised for transformation under the guidance of its next CEO.
The Mandate
The incoming CEO will serve as the strategic and cultural leader of the organization, guiding its vision, values, and operational performance. This is a rare opportunity to lead a complex, multi-site consumer business that sits at the intersection of commerce, community, and mission.
From brand stewardship to financial oversight, from digital transformation to experiential retail innovation, the CEO will set the agenda for long-term success—while championing sustainability, inclusion, and impact across every facet of the organization.
What Success Looks Like
Within your first 12–18 months:
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Develop and communicate a compelling, future-facing strategy that aligns with the company’s values and stakeholder expectations.
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Elevate operational efficiency and customer experience across all store locations and digital channels.
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Build a high-performing, values-aligned executive team capable of driving results through collaboration and innovation.
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Expand revenue streams through new business models, partnerships, and experiential concepts.
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Strengthen community and philanthropic partnerships that enhance the company’s social impact and brand equity.
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Deepen relationships with the Board, ensuring strong governance and strategic alignment.
Ideal Profile
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15+ years of senior executive experience in retail or consumer goods.
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Experience overseeing complex, multi-site operations with customer-centric cultures.
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Proven leader of transformation, with a track record of modernizing legacy systems, organizations, and business models.
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Skilled in merchandising and forging strategic partnerships that align with brand purpose and drive revenue.
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Charismatic and trusted public presence; adept in media, stakeholder relations, and mission advocacy.
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Deep financial acumen with experience managing large-scale budgets, capital projects, and enterprise performance.
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Passionate about values-based leadership and cultivating inclusive, purpose-driven teams.
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Seasoned partner to a Board of Directors or Trustees, with the governance fluency to drive alignment and accountability.
Why This Move Makes Sense
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Legacy Leadership: Take the helm of a nationally recognized brand entering a defining chapter of reinvention.
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Mission Meets Business: Combine commercial leadership with purpose-driven impact in a role that matters.
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Platform for Growth: Build on a solid foundation while innovating across digital, retail, and experience-driven verticals.
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Influence & Visibility: Be the voice and vision of a trusted brand at the center of public engagement and community connection.
Interested? – Next Steps
This is a confidential search. If you are an inspiring, future-ready executive ready to shape the next chapter of a beloved national brand, we welcome your confidential inquiry.
*Egility is committed to creating and fostering culturally diverse, equitable, and inclusive organizations. We recognize the value in a wide range of ideas, perspectives, experiences, and skillsets in our client’s workplaces. Our client is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Egility and our client throughout the recruitment, selection, and/or assessment process to applicants with disabilities.
Due to high volume, we will only be contacting applicants who meet all of the minimum requirements listed in the job description. Only those applicants who align most closely with our minimum and preferred qualifications will be contacted for an interview. The Recruiting team at Egility will retain your application materials and may contact you regarding future opportunities.
