Drive innovation, digital transformation, and operational excellence at Ontario’s leading customized packaging provider.
About the Company
Our client is a family-owned industry leader in customized packaging solutions. With over 60 employees, multiple acquisitions, and more than $60M in annual revenue, the company serves clients across 3PL, e-commerce, food & beverage, manufacturing, and pharmaceuticals. Its services are powered by a 115,000 sq. ft. warehouse and in-house logistics fleet. With deep roots and entrepreneurial spirit, the business is poised for rapid growth through digital transformation and operational scale.
The Mandate
Reporting directly to the founding executive team, the Head of Operations will lead daily operations, optimize performance, and drive strategic growth from the company’s new Etobicoke headquarters. This role has full operational oversight of the warehouse and logistics network, including inventory, fulfillment, dispatch, and health and safety.
This is a pivotal role created to support scale and efficiency as the company enters its next growth phase. You’ll lead the transformation from paper-based to digital systems, champion process excellence, and deliver results through cross-functional collaboration and team leadership.
What Success Looks Like
In your first year, you will:
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Transition core warehouse operations to digital systems, including WMS and wireless infrastructure.
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Optimize warehouse layout, fulfillment, and logistics to increase efficiency and improve KPIs.
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Build a high-performance culture focused on continuous improvement, accountability, and innovation.
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Strengthen alignment with sales and customer service teams to ensure superior client experience.
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Deliver measurable performance improvements in safety, quality, inventory accuracy, and cost control.
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Develop and implement a scalable strategy to support long-term business growth.
Ideal Profile
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10+ years of operations leadership in distribution, 3PL, industrial, or manufacturing environments.
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Experience leading large teams in high-growth, entrepreneurial settings.
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Proven ability to digitize and modernize legacy systems (e.g., WMS implementation).
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Strategic yet hands-on—comfortable leading the floor while developing high-level plans.
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Skilled in change management, continuous improvement, and driving performance in fast-paced environments.
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Bachelor’s degree in Business, Engineering, or a related discipline.
Why This Move Makes Sense
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Transformation Leadership: Be the driver of operational innovation at a company investing in people, process, and technology.
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Growth Opportunity: Join a business on an aggressive expansion path with strong market demand and leadership stability.
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Strategic Seat: Work directly with the founders to shape operational strategy, influence culture, and scale a high-performing team.
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Entrepreneurial Culture: Thrive in a collaborative, fast-moving environment where ideas are embraced and execution matters.
Interested? – Next Steps
If you’re a high-impact operations leader ready to transform a dynamic business and build something meaningful, we want to hear from you.
*Egility is committed to creating and fostering culturally diverse, equitable, and inclusive organizations. We recognize the value in a wide range of ideas, perspectives, experiences, and skillsets in our client’s workplaces. Our client is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Egility and our client throughout the recruitment, selection, and/or assessment process to applicants with disabilities.
Due to high volume, we will only be contacting applicants who meet all of the minimum requirements listed in the job description. Only those applicants who align most closely with our minimum and preferred qualifications will be contacted for an interview. The Recruiting team at Egility will retain your application materials and may contact you regarding future opportunities.*
